Frequently asked questions
Are all the dresses one size?
All of our bridal gowns are unique and the sizing has not been changed from their original size when sourced meaning all gown will have different sizing. Due to the nature of vintage dresses please look at the measurements attached to all dresses. To get the perfect fit most of our gowns like most bridal wear will need to be taken to a trusted seamstress externally to tailor the dress to fit your body perfectly for your special day.
Are all the gowns in perfect condition?
We obsess over the details and strive to deliver the best products, the nature of vintage bridal does mean that some gowns are perfectly imperfect. The Altir team has done their best to remove all stains and repair all gowns to the best condition possible however some gowns still hold memories of the beautiful and fun times they've had before.
Can I try before I buy?
Absolutely! You can reach us through the contact form on our website, or send us a message via Instagram or email to organise. Our availability can book out quickly, but we’ll always do our best to find a time that works for both you and our team!
Do you offer returns?
We do not offer returns.
Our vintage pieces have had a previous life, so small signs of age and character are to be expected.
Most wear is minor and part of what makes each piece unique. If there are any major or noticeable flaws, we’ll always point them out and price the piece accordingly.
When is your next collection?
It's on the way! Our collections take time and each gown is individually sourced and require their own individual love and processes.
How long does shipping take?
Shipping is calculated based on your location and the items in your order. We will always ship within 3-5 days of purchasing and directly send tracking information.
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